Our client did not have a sales channel for promotion or for collecting information on health care insurance prospects, outside of its official branches.

ART was implemented to:

• Automate the registration process and follow-up of prospects (onboarding) to offer health care in a timely manner.
• A Contact Center service was implemented to support its sales force, as well as serving as a back office for client document verification.
• Our Software Factory developed a new system for managing the company’s internal areas and documents (Document Management).

Today

The insurer expanded its points of sales and product catalog.

ART has become an institutional platform for Health Care insurance sales process.

Insurance sales increased by 1000% through the digital channel.

Reduced the placement process time from 2 days to 12 minutes.